Biology 1114 | Zoo LRC


Common Biology 1114 Technical Support Issues

On this page you will find a listing of Common Biology 1114 Technical Support Issues and their respective solutions.

1.0 Authorware Web Player
2.0 Troubleshooting Authorware Web Player
3.0 Biology 1114 Fish Cam Problems

1.0 Authorware Web Player

Q: How do I install the "Authorware Web Player"?

A: Because Microsoft and Netscape use different types of plug-ins, there are two different solutions for installing the Authorware Web Player. Each plug in is specific to that web browser.

If you use Microsoft Internet Explorer Click HERE

If you use Netscape Click HERE

Do you think you have Authorware installed? - test it

 

Directions For users of Microsoft Internet Explorer

You can get the Authorware Web Player for Internet Explorer by clicking HERE or by following the instructions below.

  1. Click the Get Macromedia Authorware Web Player link under "Recommended Software for Internet Explorer Users".


    Fig. 1 - Recommended Software for Internet Explorer Users.

  2. Click Install Now

    Fig. 2 - Authorware Web Player download screen.

    - Note:     Macromedia's site has been known to slow down considerable when installing the Authorware Web Player plugin. Wait time for the install dialog to appear could be fairly long.

  3. Click Yes when the security warning dialog appears.

    Fig. 3 - Security Warning dialog

  4. When Fig. 4 appears the Authorware Web Player installation is complete

    Fig. 4- Completed installation graphic
  5. To be on the safe side. Test Authoware player
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Do you think you have Authorware installed? - test it

 

Directions For users of Netscape Navigator (and Communicator)

  1. Click the Get Macromedia Authorware Web Player link under "Recommended Software for Netscape Users"


    Fig. 1 - Recommended Software for Netscape Users

  2. Click Download Now

    Fig. 2 - Macromedia Authorware Web Player for Netscape Download Page

  3. You will be prompted to save the Authorware Web Player Installer on your local computer. Find a suitable location on your computer and click Save.

    Fig. 3 - Save As... dialog box

  4. After the file as downloaded close Netscape and locate the installer on your computer. Double click the icon to launch the installer.

  5. Click Next

    Fig. 4 - Authorware Web Player Installation for Netscape

  6. Click Yes to agree to the license agreement

    Fig. 5 - Authorware Web Player Installation for Netscape - License Agreement

  7. Select "Netscape Navigator 3.0 or greater" and click Next

    Fig. 6 - Authorware Web Player Installation for Netscape - Browser Selection

  8. Click Next to accept the default location for the Authorware Web Player plug-in files

    Fig. 7 - Authorware Web Player Installation for Netscape - Directory Location

  9. Click Next

    Fig. 8 - Authorware Web Player Installation for Netscape - Installation Completed!

  10. When Fig.13 appears the Authorware Web Player installation is complete

    Fig. 9 - Authorware Web Player Installation for Netscape - Installation Complete
  11. To be on the safe side. Test Authoware player
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Do you think you have Authorware installed? - test it

2.0 Biology 1114 Fish Cam Problems (Revised: 11/18/02)

Note: These instructions pertain only to those users who access the fish cam with Microsoft Internet Explorer. Netscape browses do not require any additional software to view the Bio Fish Cam

Q: I can't get the Biology 1114 Fish Cam to work. It keeps telling me something about how it can't register the ActiveX control for Internet explorer. How can I fix this?

A: Due to forces beyond our control the ActiveX software that our network camera uses changed during a recent update. To correctly install the ActiveX control do the following:

  1. Go to directly to the Bio Fish Cam biofishcam.zo.okstate.edu
  2. Install the Axis camera control:

    Fig. 1- Axis Camera Control install dialog
  3. Click yes on dialog box to install the "AxisCamControl"
  4. You should now see the LIVE feed from the fish cam:

    Fig. 2- Live direct feed from biofishcam1
  5. To test that the control is working properly go back to the Biology 1114 homepage
  6. Click "LIVE Bio Fish Cam" under the "Guest Access" area of the homepage


    Fig. 3- LIVE Bio Fish Cam link

  7. If the control has been installed correctly a window should popup that looks something like this:


    Fig. 4 - Biology 1114 Fish Cam popup window

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