Macromedia Authorware Web Player

Issue

While running the scanario software the Authorware Web Player prompts an "Invalid file version" error (see image below) when trying to display an Authorware web piece

.

Reason

This error occurs when the piece being played is not supported by the installed web player.

Solution

You need to install the appropriate version of the Authorware Web Player. Install the Full version of the Authorware Web Player. If you currently have the Compact or Complete version installed, uninstall this version, then install the Full version of the player.

Unistalling Compact or Complete version

Depending on the operating system that your machine is running, please select one of the following operating systems.

Windows XP Operating System

Windows 2000 Operating System

Windows 95/98 Operating Systems

 

Note:- The screen shots can differ in content and design from the one on your computer